Fanfare for Three DCI Superstars

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Catherine is exceptionally gifted in diagnosing, treating, and educating patients and brings a level of expertise to her practice that is hard to match. She is quick, efficient, and effective. She is also caring, compassionate, and supportive of her patients, their loved ones, and our team members... Catherine carries a heavy load, caring for our more clinically challenging patients, often splitting her days seeing patients in the oncology inpatient units and outpatient clinics. She is known in our department for going above and beyond to ensure our patients receive the care and information they need and deserve to carry them through their cancer journey. As a teammate, she anticipates patient and coworker needs and will often come to the rescue before she is asked to help... Even when Catherine is loaded with work, she will gladly and willingly take on more work to help someone else or relieve another coworker. She has been known to volunteer to cover inbox messages on her day off when other co-workers are sick... She helps patients after hours and over the weekends. She always takes the extra time to talk with a family member or a patient. For example, a former radiation patient recently called Catherine when he had a question and needed (unrelated) medical advice. He called her because he trusts her and remembered the level of care she provided. Catherine took his call and spent the time talking with him about his recent medical issue... When it is time for end-of-life discussions, Catherine has those difficult discussions because she knows it’s the right thing to do. She spends time with patients and their family members, talking with them, comforting them, and trying to make sure patients don’t go through unnecessary suffering.

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This nomination would not be complete without acknowledging Catherine’s contribution to our team and patient care during the height of Covid. Catherine’s role as an Oncology NP is demanding, but with Covid her role became even more challenging. Catherine quickly worked with physician leadership in Radiation Oncology to develop procedures for testing patients for COVID and treating patients who were Covid-positive. She became the go-to person in DRAH Radiation Oncology for questions related to Covid. Radiation Oncology front-line staff found comfort in knowing that Catherine was making sure they had up-to-date information to keep themselves and their patients safe. Her leadership and communication during this difficult time made a huge positive impact on our team and our patients... Through the many challenges over the past several years, Catherine has continued to make a positive difference at DRAH Radiation Oncology. It is an honor and privilege to work with such a wonderful person.

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Catherine is always so willing to help and teach me as a new nurse so that I can have a better understanding of why we do what it is that we do. She is always willing to jump in and help with anything at any point.

 

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Catherine is one of the best medical professionals — MD or APP — that I have ever worked with. To Catherine, healthcare is not just a job, but it really is a calling. Anyone working with her sees evidence of that calling in everything that she does. I have worked with her for four years, and she exemplifies the sacredness of medicine, and she consistently does her best and goes beyond what she is supposed to do. She treats people as if they were her own family, always with excellence.

 

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I have worked with Catherine for five years and have seen her involvement in the patient care setting. Unfortunately, I recently went through a health scare myself. Just like our patients, the fear and the unknown were overwhelming. Catherine was beside me every step of the way, as a medical provider and a friend — taking time out of her busy schedule to help me understand what many of our patients experience every single day. She was reassuring and explained everything in a way I would understand. If I had to experience a cancer diagnosis, I would want someone like Catherine on the journey with me. How lucky our patients are to have someone as caring, empathetic, professional, and friendly as Catherine. 

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You want to know something? Ask Nicki. Nicki is the most tenured employee in the Duke Regional Hospital Cancer Center (Duke Cancer Center North Durham). She is a teacher and supporter of all. Although she is the mother hen and wants to know about everyone, it comes from a good place. Nicki is supportive of the providers and staff and looks for ways things can be done better. She is an informal leader and influences many decisions. Nicki is very knowledgeable about clinic functions, provider preferences, and staff strengths. She is someone who will take on new people to show them how things are done. She is always laughing and sharing funny stories and never takes herself too seriously.

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Nicki is the type of person everyone wants on their team. She is an extremely dedicated and knowledgeable individual who goes above and beyond for everyone in the clinic — especially our patients. She is the go-to girl for any issue or puzzling questions for everyone in the clinic. You can ALWAYS count on her to have your back. Nicki is an amazing nurse and person. She deserves to be presented with this award in recognition of everything she has done and continues to do for this clinic and everyone around her.

 

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Nicki is an amazing part of this team and an exceptionally amazing nurse! She takes time to have heartfelt conversations with the patients, truly listens to what they have to say... Nicki is someone I can go to who helps keep me grounded on my difficult days by always telling me take a deep breath and that things will be ok... Through the good, and not-so-good, she has a positive attitude. She is definitely the glue that keeps our DRH Cancer Center family going... If anybody at DCI deserves recognition, it is definitely her. She represents the mission, vision, and values of Duke and DCI all while wearing a smile, even when she is exhausted from all of her hard work.

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Emily is a true DCI Superstar. She works tirelessly for the GI and Melanoma Clinical Trials Groups... She has flexed her roles from research program leader (writing grants and letters of intent) to adding the additional role of managing the regulatory staff of the GI group just by volunteering when asked... While ARPM of the GI and Phase 1 teams, she was asked again to take on the role of ARPM of the Melanoma team and for several years, juggled three complex groups with very complex studies. She has covered the clinical area, regulatory area, and data area, growing in her knowledge and expertise. When you need to count on someone to do the "extra work,” I know I can count on Emily... In addition, I don’t know that I have ever known a leader who advocates more for her team... Emily does the same for the patients in her group... I feel lucky to have Emily on my team and know that the DCI is lucky to have her too!

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I have had the great pleasure of working with Emily Bolch for the last three years as my direct supervisor and have seen the dedication she has for DCI, her colleagues, and for cancer patients... Emily has been an extraordinary manager, listening to fears and concerns during the early part of the Covid pandemic and ensuring that all of us were safe and cared for in the best way possible. She is truly the glue that holds the Melanoma and GI Oncology research programs together. She allows us to keep putting one foot in front of the other on the hard days and celebrates our successes with us. I could not have asked for a better person to fight this hard oncology research battle with than Emily.

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Emily’s leadership has had a profound impact on our melanoma research program, and her commitment to clinical research has been key to achieving our program’s goals... She has a deep knowledge base, and we all benefit from her guidance on a daily basis. Yet, this does not adequately capture all that she means to our team. She fosters an inclusive, supportive work culture that allows other individuals to rise to their full potential. She has an approachable leadership style, always leading by example, and works as a true partner with every member of our program. She is a creative thinker, a quick problem solver, and a passionate advocate of the clinical research mission... Despite adversity with Covid over the past few years, our program has continued to thrive and maintain access to clinical trials for patients who are in need of novel therapies. It is truly a great privilege to be able to work with such an outstanding colleague.

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Emily always does extraordinary work. She manages the complexities of both melanoma and gastrointestinal research groups with grace, accountability, and professionalism. She keeps excellent track of records and is an efficient communicator. Her knowledge and experience are key to the implementation of research protocols that ultimately can have a profound effect on patients on their families. The team values and respects her leadership. Whenever I am unsure about a specific policy or how to comply with particular regulations regarding clinical trial research, I am extremely confident that Emily either knows or will find out the answer and will work with me to figure out how to get it done efficiently and correctly. Emily is a superstar!

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Emily exemplifies the idea of 'service leadership.' I am continuously reminded of her humility, dedication, and integrity. She treats all of her research staff as family, and she is a tireless advocate for our research mission... She leads by example and would never ask someone to do something she would not do herself. It is thanks to her leadership that we have been able to maintain enrollment and bring innovative studies to our patients. She sees clinical research as an invaluable service to our patients, and her devotion to our patients is visible in everything that she does. Her positive attitude in the face of adversity keeps team morale high and reminds all of us why our mission is so important.

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