Leigh Burgess, MHA, MEd, MA
Duke Cancer Institute
Chief Research Operations Officer
Tim Steele, MBA
Duke Cancer Institute
Clinical Research Informatics Manager
DUMC Box 2717
2424 Erwin Road
Suite 702, Hock Plaza
Durham, NC 27705
The Duke Cancer Institute Information Systems (DCI-IS) is a shared resource providing information systems to DCI members in support of clinical, translational, and basic biomedical research. The resource provides infrastructure, personnel, technical support, assistance and consultation for database development, application development, servers, and web applications. The goal of the resource is to provide comprehensive computational support to enable researchers to use technology in the most efficient manner possible to accomplish their research goals. In addition to network server support, DCI-IS provides support for large scale servers and software for the DCI's Biostatistics and Bioinformatics Shared Resources.
DCI-IS under the administrative direction of Leigh A. Burgess, MHA, MEd, MA, Chief Research Operations Officer for the DCI. The resource provides database, application, web, server and desktop support for approximately 1000 users in DCI member laboratories.
DCI-IS collaborates with the Duke Health Technology Solutions (DHTS) on enterprise level IT efforts and programs. Financial support for this shared resource is provided through a combination of grant support, chargeback, and institutional funding.
The core compute environment is 70 percent virtual and 30 percent physical with an additional Network Attached Storage unit providing additional storage.
An online form for DCI-IS Needs Requests has been created to facilitate centralized prioritization of service requests, specifically including clinical trial support, application development and database development projects. All clinical trial support requests and application/database development needs are submitted via this web form and is prioritized accordingly.
The DCI-IS service desk, is operated from 8 a.m. to 5 p.m. Monday thru Friday. Twenty-four-hour emergency assistance is available by pager. Non-emergency inquiries can be made through the online needs request form at any time. To access the online form, visit DCI-IS Needs Requests.